MGM uses VR to let potential employees try out jobs
To help reduce attrition
MGM Resorts is giving job applicants the chance to try out roles using virtual reality, in an attempt to reduce employee attrition.
The resort group is using headsets from VR company Strivr, which specializes in virtual training for industry health and safety, customer service, and more. The plan is to let candidates experience what they would be doing on a day-to-day basis to help them decide if the role is right for them.
"It can be very difficult just to verbally explain the types of positions or show a video," MGM Resorts' chief HR officer Laura Lee told Business Insider. Meanwhile VR allows applicants to "throw a headset on and really experience the job."
The VR headsets will be used for the company’s upcoming expansion into Japan. Currently, the country doesn’t have any casinos, so MGM Resorts’ $9.1 billion hotel, resort, and casino in Osaka will be the first. The technology will be offered to candidates for front-of-house roles, such as operating casino games and checking guests into hotels.
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